Totally agree. So basically she should have just created 8 shades. Not 4 warm/4 cool.Whisperofguilt wrote:So I've been thinking...maybe overthinking? Maybe what she was trying to say was that not everyone needs the same level of coolness in their contour.
Yeah I feel like #NARSdiditfirst, and also like I don't think I really get the association. Shadow is like darkness and corrupt or something?And those names are so try hard. She pointed it out twice, it's like she's trying to copy other companies with her "opposite of love" names. Someone should tell her it's really not clever at all so she can stop pointing it out and then laughing hysterically at it.
THIS! No one's looking at your muddy CON-TOOR and saying "wow, Marlena, are you wearing 'Divorcee' (or whatever effing dumb name you gave it)???" No! No one cares because you are never supposed to notice a contour. That's not how it works!HeyMama wrote:Sorry for the DP, but quit with the lame ass names! It is a contour! Not a lipstick, blush or shadow.
Yes! And with these ridiculous 4 warm/4 cool options people are going to order, get the wrong shade because honestly how should they know. Not everyone is a "MUA" and there are no samples or testers. So they pay the shipping, wait forever, it's the wrong shade and then.... BAM! No returns. This is not the way I would follow up on #sparklergate. Whoever said CE-NO was 110% correct.jessica3llen wrote:I don't see how Marlena could possibly compete with brands like L'Oreal and such. Her products are the same price point as drugstore. But worse quality, poorly thought out packaging, bad customer service, no returns, shipping charges, and only available ONLINE.
Wasn't she working on foundations and concealers? Whatever happened with that? I'd be much more interested in that than some shit glitter. But I wouldn't put it past her to come out with strictly warm shades because "they look better on the skin" and are "better for correcting dark circles."cheezecake wrote:Another thing i think about is how fast they want to grow. Damn, i spend much time thinking about MUG. But i am just profoundly disappointed in them because i considered the company really doing well for coming out of nothing (or youtube - pretty much the same).
it seems like Marlena wants to grow MUG's range to the size of MAC in a year. I can recommend her (and anyone) Lisa Eldridge's book "Facepaint" where Lisa is talking about history of brands. It just does not happen overnight. You don't have to have a line of 1000 products to call yourself a beauty brand. I mean, look at BeautyBlender! You have to have a one bang product. Her eyeshadows were great: way better than drugstore and cheaper than individuals from e.g. MAC. She could grow that, keep reformulating, adding colors and finishes, collab pallets...the list goes on...
Why the heck is she branching out to glitter and contours - products more consumers steer clear from? Why is she launching stuff every 3 months? Girl needs to hire a consultant or pretty much anyone who had marketing 101 in college. And because of her stupid marketing, i predict ultimate fail of customer service and distribution, stuff she doesn't seem to invest in.
wasn't she working on lip products as well? including liquid lipsticks? hmm. while i'm more interested in lipsticks, i won't be purchasing from makeupgeek cause of all the yt shilling (which annoys me), and i don't want to give my money to marlena so she could fill her face with more shit. PLUS no returns. if and when she gets her shit together and gains my trust then i'd reconsider, but for now...nah.HeyMama wrote:Wasn't she working on foundations and concealers? Whatever happened with that? I'd be much more interested in that than some shit glitter. But I wouldn't put it past her to come out with strictly warm shades because "they look better on the skin" and are "better for correcting dark circles."cheezecake wrote:Another thing i think about is how fast they want to grow. Damn, i spend much time thinking about MUG. But i am just profoundly disappointed in them because i considered the company really doing well for coming out of nothing (or youtube - pretty much the same).
it seems like Marlena wants to grow MUG's range to the size of MAC in a year. I can recommend her (and anyone) Lisa Eldridge's book "Facepaint" where Lisa is talking about history of brands. It just does not happen overnight. You don't have to have a line of 1000 products to call yourself a beauty brand. I mean, look at BeautyBlender! You have to have a one bang product. Her eyeshadows were great: way better than drugstore and cheaper than individuals from e.g. MAC. She could grow that, keep reformulating, adding colors and finishes, collab pallets...the list goes on...
Why the heck is she branching out to glitter and contours - products more consumers steer clear from? Why is she launching stuff every 3 months? Girl needs to hire a consultant or pretty much anyone who had marketing 101 in college. And because of her stupid marketing, i predict ultimate fail of customer service and distribution, stuff she doesn't seem to invest in.
Agreed! If I cant return it I want to have the option to visit a store. I have a feeling she got in over her inflated head.GucciCoochie wrote:wasn't she working on lip products as well? including liquid lipsticks? hmm. while i'm more interested in lipsticks, i won't be purchasing from makeupgeek cause of all the yt shilling (which annoys me), and i don't want to give my money to marlena so she could fill her face with more shit. PLUS no returns. if and when she gets her shit together and gains my trust then i'd reconsider, but for now...nah.HeyMama wrote:Wasn't she working on foundations and concealers? Whatever happened with that? I'd be much more interested in that than some shit glitter. But I wouldn't put it past her to come out with strictly warm shades because "they look better on the skin" and are "better for correcting dark circles."cheezecake wrote:Another thing i think about is how fast they want to grow. Damn, i spend much time thinking about MUG. But i am just profoundly disappointed in them because i considered the company really doing well for coming out of nothing (or youtube - pretty much the same).
it seems like Marlena wants to grow MUG's range to the size of MAC in a year. I can recommend her (and anyone) Lisa Eldridge's book "Facepaint" where Lisa is talking about history of brands. It just does not happen overnight. You don't have to have a line of 1000 products to call yourself a beauty brand. I mean, look at BeautyBlender! You have to have a one bang product. Her eyeshadows were great: way better than drugstore and cheaper than individuals from e.g. MAC. She could grow that, keep reformulating, adding colors and finishes, collab pallets...the list goes on...
Why the heck is she branching out to glitter and contours - products more consumers steer clear from? Why is she launching stuff every 3 months? Girl needs to hire a consultant or pretty much anyone who had marketing 101 in college. And because of her stupid marketing, i predict ultimate fail of customer service and distribution, stuff she doesn't seem to invest in.
I haven't heard but i bet it to her poor supply chain; they can't be bothered to process it, not enough people. I must say they are not as bad as Morphe. I once waited for my order for 4 weeks after shipping (i live in europe) so i told them most probably my order is lost. They sent me another one immediately for free. And i got the original one; customs held it for some reasontruebooty wrote:What is her reasoning for not doing returns? Has she spoken on it?
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Dp!MissDelusional wrote:I really agree with the sticking with one thing and, horror of horrors, perfecting it?
For instance MAC was/ is really known for their matte lipsticks; now they've got everything under the sun BUT they're a well established company.
I think she's gotten greedy and overzealous and I can't imagine this will end well.
I saw those snaps as well.. my favorite part was when she was about to go all Ham on the hubs for taking her fried cheese.. lmao!!fizzwizz12 wrote:Watched her snaps ... She has a blowout...It's the best her hair has ever looked.... Also love how she complains about eating out and then snaps her food at a restaurant....
