I did go to return it with the receipt and everything but they said they don't accept used items.kylizzle wrote:Mac accept used returns.YouslessTube wrote:MAC has increased their prices in my country.For example a lipstick was $13 now it's $21.
The foundations are hella expensive too. Spent $45 on the Prolongwear foundation & it's one of the worst. I got cystic acne due to it which took a long time to heal.
Maybe it's just where I live.
E-mail customer services. Any beauty counter should refund you straight up if you don't get along with an item, let alone cystic acne.YouslessTube wrote:I did go to return it with the receipt and everything but they said they don't accept used items.kylizzle wrote:Mac accept used returns.YouslessTube wrote:MAC has increased their prices in my country.
underthebelljar wrote:I've been working for MAC for quite some time now and I honestly agree with 98% of the criticism that's been brought up. It seems as if they're overwhelmed by their competition and the fast-paced evolution of the industry and straight up gave up. They're too slow and pick up trends when the hype has either died down or ignore them altogether. Instead they come out with a half-assed, uninspired collection or collaboration with repromoted standard-products. It's sad, seeing as MAC used to be the end-all be-all back in the day and hasn't stepped up its game ever since.
They said accepting used returns is against their policy, it's even mentioned on the back of their bill that if something happens to the customer they're not liable. You're right with your suggestions, thanks!kylizzle wrote:E-mail customer services. Any beauty counter should refund you straight up if you don't get along with an item, let alone cystic acne.
I did try every way to get a refund, but MAC is adamant & they don't care about customers plus they've hiked prices. I'm never going to go to MAC & spend a single dime ever again. 
UGH. Don't get me started on those! What a hot mess. The formula is crucial with these products and after slacking off for so long they came out with this? Ridiculous. They don't seem to understand that the competition is so fierce these days that you can't really allow yourself to come out with such poorly developed products. It's sad to watch their decline, really.kylizzle wrote:underthebelljar wrote:I've been working for MAC for quite some time now and I honestly agree with 98% of the criticism that's been brought up. It seems as if they're overwhelmed by their competition and the fast-paced evolution of the industry and straight up gave up. They're too slow and pick up trends when the hype has either died down or ignore them altogether. Instead they come out with a half-assed, uninspired collection or collaboration with repromoted standard-products. It's sad, seeing as MAC used to be the end-all be-all back in the day and hasn't stepped up its game ever since.
I agree. Their liquid lipsticks were a sad addition to their range and came out yearssssssss after all the other companies released theirs.
Ffsshutup wrote:Why does my foudation always oxidize to mas orangeeey look?
YES. I have sensitive acne prone skin & it did not suit me at all. Their lipsticks/lip pencils are dry af too. Mac should thank kylie Jenner for the hype that they have now lol. I was reading some reviews after breaking out with cystic acne from the mac prolongwear foundation & you're right, it is used as stage makeup. While applying it strongly smelled of paint. Ugh!cleverkitty wrote:I was once told up by a makeup artist to steer clear of Mac products if you have sensitive skin as their formulations are similar to stage makeup and more likely to clog your pores. Does anyone have any experiences with this?
BornThisWay94, thanks for the recommending the Soft & Gentle powder! It's on my next to buy list
